Billing Terms and Conditions

1. Accepted Payment Methods

At Valora Aussie, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

  • Credit & Debit Cards: VISA, Mastercard, American Express, Apple Pay.

All payments are processed in Pound Sterling (£).

2. Payment Processing

  • Payments must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

  • All prices listed on the Valora Aussie are in Pound Sterling (£).
  • Prices are subject to change without notice.
  • Any applicable taxes are included in the price.
  • All fees, including shipping (if applicable), will be clearly displayed during checkout before you confirm your order.

4. Secure Payment Processing

  • The Valora Aussie uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
  • We do not store your credit card or payment details.

5. Refunds & Chargebacks

  • Refunds are processed according to our Refund & Return Policy.
  • Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at support@valoraaussie.com
  • Refunds are always issued to the original payment method used at checkout. Processing times for refunds may vary depending on your bank or payment provider, but we aim to process all refunds within 7 business days.

6. Fraud Prevention

  • Valora Aussie reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
  • Additional identity verification may be requested for high-value transactions.

7. Payment Disputes

If you notice any discrepancies or unauthorized charges, please contact our support team within 7 days of purchase so we can investigate and resolve the issue promptly.

8. Contact Us

Store Name: Valora Aussie
Address: 1 Newlands Rd, Billericay CM12 0QE, United Kingdom
Email: support@valoraaussie.com
Phone: +44 7447025597
Customer Service: 

  • Monday to Friday: 08:00 - 18:00
  • Saturday and Sunday: 10:00 - 16:00

Thank you for shopping with Valora Aussie.